Last Updated: May 4, 2026
1. Introduction
Claystone Investment Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, email address, phone number, and mailing address
- Financial information relevant to investment services
- Employment and income information
- Investment objectives and risk tolerance
- Social Security or tax identification numbers (where required by law)
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on each page
- Referring website and exit pages
- Click patterns and navigation behavior
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide investment management and financial advisory services
- Communication: To respond to inquiries and send important updates
- Compliance: To meet regulatory and legal obligations
- Improvement: To enhance our website and services
- Security: To detect and prevent fraud and unauthorized access
- Marketing: To send relevant investment insights (with your consent)
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Trusted third parties who assist in operating our business (e.g., custodians, auditors, IT providers)
- Legal Counsel: When necessary to protect our rights or comply with legal proceedings
- Affiliates: Related entities within our corporate family, subject to confidentiality agreements
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit SSL encryption for all data transmission
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Employee background checks and security training
- Physical security controls at our data centers
- Incident response and breach notification protocols
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Restriction: Request that we limit the processing of your data
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing for direct marketing purposes
To exercise these rights, please contact us using the information provided in Section 10.
7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.
You can manage cookie preferences through your browser settings or our cookie consent banner.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically:
- Active client data: Retained for the duration of the client relationship plus 7 years
- Prospective client data: Retained for 2 years unless a relationship is established
- Website analytics: Retained for 26 months
- Marketing data: Retained until consent is withdrawn
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or a prominent notice on our website. The "Last Updated" date at the top of this page indicates when the policy was last revised.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
